TOGETHER, WE WILL ALWAYS FIND A SOLUTION

You received a reminder from us and you have a question? Do not hesitate to contact us by selecting one of the options below:

 

 

Frequently asked questions

Call us

Phone numbers

Phone number: +31 (0)513 788 101
Please have your infoscore case number ready.

Hours of operation

Monday to Friday: 8:30 AM – 5:00 PM (GMT +1)
Closed on public holidays

Company information

Postal adress
infoscore Nederland B.V.
PO Box 3
8440 AA Heerenveen
Remember to indicate your infoscore case number on your letter.


Headquarters infoscore Netherlands
K.R. Poststraat 90-5
8441 ER Heerenveen

Chamber of Commerce number

62155393

Contact form

Choose the subject of your message from the list

Do you have a complaint about our services?

You can communicate it in different ways:

  • By phone | Call us on +31 (0)513 788 101 to discuss your complaint with one of our advisers. 
  • Online | Fill out the contact form above and indicate “I would like to communicate submit a claim” in the subject.
  • In writing | Send your complaint by post to:       

infoscore Netherlands
To the attention of the complaints desk
PO Box 3
8440 AA Heerenveen

The Netherlands
 

You will receive a confirmation of receipt within 10 working days. We will examine your claim and commit to replying to you within 20 working days. 
 

Are you unhappy with the proposed solution?

In this case, you may contact a consumer association to assist you. Search for the association that is closest to your location on the National Consumer Institute’s website.